3. Surveys & Interactive Flows
Create and manage surveys, configure question types, and control survey logic, flows, and behavior across customer journeys.
3.1. Survey Basics
3.2. Creating and Managing Surveys
3.3. Question Types
- What Type Of Questions Can be Used in Flows?
- Ranking Question Type
- Weighted Question Type
- Multiple Choice Question
- Date Question
- Single Choice Question Type
- Numeric Question Type
- NPS Question Type
- Star Question
- File Question Type
- Screenshot Question Type
- Slider Question Type
- CSAT(Sentiment) Question Type
- Dropdown Question Type
- Personal Information Questions
- CES Question Type
- Matrix Question Type
- How to Get Numeric Values From an Emoji Question
- Using the Conjoint Feature for the Matrix Question Type
3.4. Survey Logic and Flow
- Positioning Questions in Flows
- Flow Question Settings
- State Transitions - How to redirect to different pages?
- Element Triggers
- Can Flows Be Customized With Different Parameters?
- Randomized Choice Question Type
- Using Dynamic Questions in Flows
- How Quotas and Response Limits Work in Flows
- Limiting Feedback Collection in Surveys
- Advanced Survey Logic Builder