2. Account & User Management
Manage users, roles, permissions, and organizational structure to control access and ensure proper governance across the platform.
- How Can I Assign Feedback To The Related Team?
- How to Anonymize Customer Data If They Did Not Give Consent to Our Privacy and/or Data Protection Policy?
- How To Categorize Feedback Based on Customer Responses?
- How Does The Automated Feedback Assignment For a Team Work?
- How to Create a Custom Unit Type for Your Organizational Structure?
- What Should Be Done If Chat Requests Assign to Customer Representatives?
Automated Jobs
- What Are & How to Create Automated Jobs?
- How Can I Delete Automated Jobs or Make Them Passive?
- If the Customer has not given Consent to Share their Information in the Survey, How do you Anonymize Customer Data?
- Can I Remove Old Or Faulty Automated Tasks?
- Notify Team Members of Negative Feedback via Email
- Automated Jobs and Used Cases