Skip to content

Pisano vs Qualtrics

Embrace the Game-Changer, Not the Familiar

No patience for cumbersome nature and unclear pricing? Join 100+ leading businesses in 20+ countries that thought like you and have chosen Pisano! 

Pisano gets you up and running faster, integrates flawlessly, and adapts to your unique business needs, enabling you to see the results you crave without hidden costs and hassle. 

hro_01-1

Respect to Qualtrics Team

We acknowledge Qualtrics as a pioneer in founding the VoC market, and we appreciate their contributions.

We believe healthy competition ultimately benefits the customers we all serve. Hence, we're proud to raise the bar and offer the most innovative platform tailored to the complex needs of organizations. 

6 Reasons to Choose Pisano over Qualtrics:

pvsq_01

1. Transparent & All-in-One Pricing

Unlike Qualtrics, which charges for each service individually, Pisano's all-inclusive pricing provides predictable costs with unlimited users, surveys, feedback, support, and integrations in one single fee. This simplifies budgeting and ensures you get the full value from your investment. 

2. Effortless Management, Minimum Resources

With Qualtrics, the initial setup and ongoing management require dedicated resources, which can put a strain on teams new to the space. Pisano is designed to empower your existing team, enabling you to utilize the platform right away without needing to expand your workforce. 

pvsq_02-1
pvsq_03

3. End-to-End, Dedicated Support

In contrast to Qualtrics, where extended wait periods and supplementary charges for customer support are common, our plans include the assistance of our renowned team of customer care experts at no additional cost, with quick response times and proactive guidance. 

4. B2B Focused Mindset

Expertise and targeted efforts are essential for a platform to meet B2B demands effectively. While Qualtrics excels in certain areas, it falls short for complex B2B environments. Pisano excels in B2B hierarchies, making it easy to interpret and act on data relevant to your specific business needs. 

pvsq_04 (3)
pvsq_04

5. Fast, Secure & Flexible Deployment

Time is valuable, and getting started quickly is essential. Unlike Qualtrics, which have longer implementation times, Pisano can have you up and running in days with the multiple deployment options, prioritizing your security needs and business priorities.  

6. Journey-Level, Holistic Roadmap

While Qualtrics offers insights into singular touchpoints, Pisano connects the dots. Our platform provides deeper insights for improvement across the entire journey, not just isolated moments, helps you gain a comprehensive understanding of your customers and take actions that matter. 

pvsq_04 (1)

Don’t Take Our Word for It

The best way to really understand the actual performanceof a product or a company is  to listen to the voice of customers .

Why Pisano is the Customers' Choice* for Industry Leaders Across 20+ Countries?

*Gartner, Voice of the Customer for Voice of the Customer Platforms, Peer Contributors. 29 December 2023. For more info visit here

pisano-logo-header-1

Group 1075 (2)-1

GPI_Pisano_Highlighted_Review_Full

XM_BIG

Group 1076 (1)

GPI_Qualtrics_Highlighted_Review_Full

Evaluation & Contracting

pisano-logo-header-1

pisano likes evolation

Evaluation & Contracting

XM_BIG

qualtrics dislike evaluation

Integration & Deployment

pisano-logo-header-1

pisano likes integration

Integration & Deployment

XM_BIG

qualtrics dislike integration

Service & Support

pisano-logo-header-1

pisano likes service support

Service & Support

XM_BIG

qualtrics dislike support

Product Capabilities

pisano-logo-header-1

pisano likes product

Product Capabilities

XM_BIG

qualtrics dislike product

Scores Under Detailed View

Pisano

Medallia

Overall Capability Score
Support for B2B
4.5 🏆
4.5
Support for B2C
4.8
4.8
Enabling Large Business
4.6
4.6
Support for B2B2C
4.7 🏆
4.6
Enabling Digital
4.7 🏆
4.5
Enabling On-site
4.7 🏆
4.6
Data Collection
4.9 🏆
4.6
Analysis and Insight
4.6 🏆
4.5
Enabling Customer Service
4.7
4.7
Enabling Sales
4.6 🏆
4.3
Enabling Marketing
4.7 🏆
4.3
Evaluation and Contracting
Pricing Flexibility
4.8 🏆
4.3
Ability to Understand Needs
4.8
4.8
Integration & Deployment
Ease of Deployment
4.8 🏆
4.6
Quality of End-User Training
4.8 🏆
4.6
Ease of Integration using Standard APIs and Tools
4.8 🏆
4.3
Availability of 3rd-Party Resources
4.7 🏆
4.5
Service & Support
Timelines of Vendor Response
4.9
4.9
Quality of Technical Support
4.8
4.8
Quality of Peer User Community
4.7 🏆
4.5

See the Full Comparison Chart on Gartner Peer Insights: Pisano vs Qualtrics

A Leader in Voice of the Customer Market

"Pisano provides a comprehensive VoC platform to gather, analyze, and interpret consumer feedback data that enables organizations to gain a deeper understanding of their consumers, resulting in better decision-making and increased customer satisfaction.''
Preshit Parab Analyst, at Quadrant Knowledge Solutions
Get the Full Report
Spark_matrix_VoC_web_site_hero

Stop Settling, Start Thriving

Stuck in Qualtrics' limitations? Migrate to Pisano, the best Qualtrics alternative built for agility and enterprise success.  

Embrace the most innovative way of experience management - leave behind ordinary surveys, streamline feedback management, measure NPS, CSET & CES scores, visualize insights on metrics like NPS, CSET & CES, and measure & track your overall success – all on one platform.  

Thanks to Pisano we are now able to measure not only overall brand NPS but also segment-based NPS for various segments.
Fatih KarlıCOO&CMO, Banka Kombetare Tregtare
Trusted by

100+ Businesses in more than 20 Countries Worldwide

Would like to learn why industry leaders like Raiffeisen Bank International, AXA and Sodexo chose Pisano over Qualtrics?