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Pisano Recognized Year After Year As A

Customers’ Choice on Gartner Peer Insights™

Consistently surpassing the market average in Overall Experience and User Interest and Adoption.
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Consistently a Customers’ Choice Across Global VoC Platforms

 
We are proud to be recognized once more as a Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for VoC Platforms. This distinction reflects the continued high ratings and honest feedback from verified users, showing that our platform consistently delivers a trusted customer experience. Explore why so many businesses keep choosing us.
5 Stars Rating, %100 Willing To Recommend

Why Customers Choose Pisano

Reviewed by nearly 250 users, Pisano has received honest ratings on Gartner Peer Insights in the Voice of the Customer Platforms category. 

By reading testimonials from a variety of departments and industries, you can see how Pisano empowers their success.

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A 2025 Customers' Choice:

More Than Ratings

Being recognized by peers means a lot to us. Every review and rating tells a story of real experiences, of moments where we got it right for our customers. It’s proof that the trust people place in us comes from honest interactions, not slogans.

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The Gartner Peer Insights Customers’ Choice badge is a trademark of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner® Peer InsightsTM content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

A Methodology Based On Real Results, Real People

Our Customers’ Choice distinction on Gartner Peer Insights is based on reviews submitted by real professionals. Each review goes through a strict validation process, and the collected insights are then analyzed using a defined methodology to highlight how platforms perform in practice.

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Recognition Across All Industries and Markets

The report's methodology reflects feedback from a wide mix of industries and business models. This recognition means that Pisano is not tied to a single niche but consistently delivers reliable quality wherever it is applied.

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Every Voice Matters

Our Customers Who Shape Pisano

Every review, comment, and suggestion from our customers directly influences how Pisano grows. Their insights inspire updates to our Voice of the Customer platform and the support that keeps teams running smoothly.

Reading through their stories, patterns emerge: approaches, priorities, and successes that make each customer unique. 

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About the Platform

Limitless Flexibility

Our users rate Pisano highly because we capture feedback from every customer, employee, and partner interaction immediately. No restrictions on surveys, users, or roles mean every voice is recorded. With support for multiple channels and over 100 languages, our users know they have a complete view of experiences, ready to act on.

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Feedback That Turns Into Clear Insights

Our users rate Pisano highly because we make feedback easy to understand and act on. Structured and open-ended responses are visualized in customizable reports, supported by advanced analytics that highlight what matters most. With Leo, our AI XM Assistant, users save time, spot patterns faster, and get straight to the decisions.

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Built for Scale and Confidence

Our users rate Pisano highly because it works reliably in any environment. Fast deployment gets teams moving in weeks, migrations are seamless, and enterprise-grade security keeps data safe. Integrations with CRMs, helpdesks, and analytics tools ensure information flows smoothly, so experience management never feels disconnected.

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A Global VoC
Pioneer Recognized by Gartner

Pisano is chosen among the top 12 players in the global market in Gartner's 2025 Magic Quadrant report.

Learn why Pisano would be the perfect VoC partner to team up with a trusted industry leader and elevate your customer experience.

LEARN MORE
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QKS Group recognizes Pisano as

An Emerging Innovator and Leader

And the most progressive vendor of the Global Market in SPARK Matrix: VOC Platform, 2023, 2024 and 2025*

* Quadrant’s SPARK Matrix is being utilized by Technology Vendors as a great tool to understand the dynamics of respective domain worldwide and Pisano is being recognized as one of the leaders against more than 20 global vendors since 2023.

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