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Real-Time Experience Management for Education

Pisano provides the tools to listen and analyze the experience of your entire school community in real time, respond with care, and create a supportive environment that benefits every student.

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Education

An XM Platform Built for the Needs of Education

Every interaction in education shapes a community. The educational experiences of students, parents, teachers and staff determine a school's reputation and its students' ability to succeed.

Pisano helps schools and other educational institutions get feedback throughout the entire educational experience, identify important patterns early on, and act with the precision that education requires.

Capture the Community Voice in Real-Time

Pisano gathers feedback across all your school community touchpoints and presents it instantly. You don’t have to wait for annual surveys or quarterly reports. Information flows directly to your dashboards, becoming immediately available for the relevant authorities to review and address.

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One Platform, Every Educational Touchpoint

Your community communicates in many ways. Pisano meets them there. Send targeted surveys via email and SMS. Place QR codes in the library or cafeteria for in-the-moment input. Embed feedback forms directly into your parent portal and school website. Pisano gathers input from all these channels—plus public review sites—into a single, unified view. 

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Automatically Direct Feedback to the Right Person

Pisano routes information to the correct person or department. A concern about campus safety is escalated to administration. Praise for a specific teacher is delivered directly to them and their department head. The right individuals are notified directly, and they can manage follow-ups straight from the dashboard, creating a clear line of communication.

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Direct Feedback

Manage Experiences with Educational Context

The feedback process in a school setting is more sensitive and layered than a standard customer service process. Pisano allows you to execute actions that respect this specific environment.

Targeted Surveys for School Priorities

With Pisano, schools can create specific surveys for any scenario. Measure the effectiveness of a new math curriculum, get feedback on the quality of after-school programs, or assess student well-being. Link feedback requests to specific SIS triggers, like the closing of a grading period or an attendance flag, for timely and relevant insights.

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AI-Powered Analytics for Community Comments

Pisano's AI-Powered Text Analytics scans thousands of comments from parents, students, teachers and staff. It automatically identifies trends and sentiment around topics like "homework load," "bullying prevention," or "teacher communication." This surfaces critical insights instantly, without manual analysis.

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AI powered analytics

Track Key Performance Indicators

Define and track key indicators to move beyond static reports to a dynamic view of your school’s health. Monitor shifts in student sentiment, measure the impact of new programs on teacher experience, and track progress on parent communication goals over time—all in one place.

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Data Visualization & Shareable Reports

Effective school administration requires clear, timely information. We provide real-time insights through customizable dashboards. See organization-wide trends at a glance or drill down into campus-specific data. Create role-specific views for board members, regional directors, or principals, with flexible charts.

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Experience Management in Banking Industry

This guide will be your handbook to learn the basic equipment you need for a successful experience management in the banking sector.

Flexible, Manageable & Easy to Start

Pisano offers a strong platform that can be quickly adopted across your entire school network. Start with a single campus or implement organization-wide. We give you the tools to manage your setup, protect student data, and adapt as your network grows and its needs change.

Smooth Connection with Your Existing Systems

Pisano connects with your key educational technology, including your Student Information System (SIS), Learning Management System (LMS), and parent communication portals. This integration ensures information flows correctly and that feedback is managed from a central, familiar point.

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Management for Multi-Campus Organizations

Map your entire educational network, including individual campuses, academic departments, and grade levels, into one manageable structure. This allows you to standardize workflows where needed, localize them for specific campuses, and control access to reports by region, role, or school for more intelligent responses.

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Switch Platforms Without Interrupting School Life

In education, disruptions affect learning. Pisano provides a smooth, fully supported migration from your existing experience system with no downtime. Your feedback channels remain open, and no historical data is lost, ensuring continuity for your community.

Uninterrupted

Secure & Compliant by Design

Pisano is built for highly regulated industries. The platform provides secure information collection, processing, and access management for all feedback channels. Pisano is also compliant with major information protection frameworks, such as student privacy regulations, ISO/IEC 27001, and GDPR.

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Achieve Positive Results Across Your School Community

In education, a positive school experience produces better student outcomes, improved operational efficiency, and a stronger reputation. Pisano helps you use community feedback to meet important goals.

Improve Family Trust with Consistent Communication

Move beyond one-off surveys to a continuous dialogue. By consistently tracking and acting on parent and student sentiment, you can identify what builds trust and a strong school-home partnership, then replicate those best practices across your network.

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Reduce Student and Teacher Attrition

When feedback is delayed, small frustrations can lead to families leaving or teachers burning out. Pisano delivers immediate insight into issues like classroom support needs or unclear communication, giving you the chance to intervene before they become larger problems.

Student Teacher

Strengthen Operational Performance

Use direct feedback to optimize bus schedules, refine cafeteria menus, or improve the carpool line. Identify friction points in your digital parent portal or registration forms to reduce administrative burden on both families and staff.

Opeartional

A Solution for Higher Education

University settings present unique opportunities and demands. Pisano provides the flexibility to address the varied experiences across a modern campus, from student life to academic research.

Manage the Complete Student Lifecycle

University life extends far beyond the classroom. Pisano helps institutions gather feedback on every part of the student experience, from the admissions process and residential life to interactions with the registrar and financial aid offices. 

University

Support Academic and Institutional Research

Pisano's features extend into core academic functions. Pisano's secure survey and data collection tools can be used by faculty and institutional research departments to conduct formal studies. This provides a compliant and centralized method for gathering qualitative and quantitative data for academic projects.

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Get Started on Your Experience Management Journey Now

Consult our experience management solution architects to learn more about how to get started.
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