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For VoC Platforms

Customers’ Choice on Gartner Peer Insights™

Pisano met or exceeded the market average Overall Experience and market average User Interest and Adoption.
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Customers' Choice Across the Global Voice of the Customer Platforms

 
We are proud to be recognized as a Customers’ Choice in the 2023 Gartner Peer Insights™ Voice of the Customer for VoC Platforms. This distinction reflects the feedback and ratings shared by verified users of our platform. Explore why our commitment to customer experience resonates with so many businesses.
5 out of 5 Star Customer Rating

Why Customers Choose Pisano

Reviewed by almost 200 users who provided a 5 out of 5 star rating on Gartner Peer Insights in the Voice of the Customer Platforms market.

Read testimonials from diverse departments like Customer Experience and Retail Operations to understand how Pisano empowers their success.*

* You can explore the reviews in the visual here: Review 1 - Review 2 - Review 3

Explore All Reviews
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A 2023 Customers' Choice:

A Customer Recognition on Gartner Peer Insights™

We believe this recognition based on peer-sourced reviews and ratings, signifies our dedication to consistently exceeding customer expectations and underscores the trust and confidence earned through genuine customer satisfaction.

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Gartner, Voice of the Customer for Voice of the Customer Platforms, Peer Contributors. 29 December 2023. Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Real Results, Real People:

Trusted Voices Share Their Pisano Stories

From Heads of Customer Experience to Retail Operation Specialists, discover how diverse departments across companies utilize Pisano to achieve success. Hear about lightning-fast integrations, flexible reporting, and the power of real-time customer feedback. Let these voices guide your path and explore why Pisano could be the Voice of Customer champion you've been searching for.

DISCOVER THE METODOLOGY
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Every Voice Matters

Our Customers are the Architects of Our Platform

Every review and suggestion fuels our passion to refine our CX platform and deliver greater value. We look forward with enthusiasm to consistently earning and fortifying that trust by upholding our commitment to delivering an exceptional VoC platform and services. Our deepest appreciation goes out to every customer who contributed their reviews.

EXPLORE OUR CUSTOMERS
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About the Platform

Limitless Flexibility

From NPS to Customer Satisfaction, from Customer Effort Score to Dynamic Analytics Events. You'll have all the tools you need to ask the right questions at the right time. Capturing the data that will enable you to gain the deepest insights and make your company grow.

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Seamless Customer Journeys

Visualize customer feedback, map out customer journeys, implement automated workflows and delight customers. Transform pain-points into pleasure-points at every stage along the customer journey.

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Batteries Included

Put your data to work with Automation, Ticketing, Agent Routing, Escalations, CRM Database, Dynamic Analytics Events, Integrations, Reporting and more. All you need under one Platform used by thousands of CX professionals around the world.


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A Global VoC
Pioneer Recognized by Gartner

Pisano is chosen among the top 12 players in the global market in Gartner's 2025 Magic Quadrant report.

Learn why Pisano would be the perfect VoC partner to team up with a trusted industry leader and elevate your customer experience.

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QKS Group recognizes Pisano as

An Emerging Innovator and Leader

And the most progressive vendor of the Global Market in SPARK Matrix: VOC Platform, 2023, 2024 and 2025*

* Quadrant’s SPARK Matrix is being utilized by Technology Vendors as a great tool to understand the dynamics of respective domain worldwide and Pisano is being recognized as one of the leaders against more than 20 global vendors since 2023.

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