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Pisano Featured in 2025 Gartner® Magic Quadrant™ for VoC Platforms

Pisano was the platform with the most progress in the ability to execute in Gartner® Magic Quadrant™ 2025.

Learn why we believe Pisano would be the perfect VoC partner to team up with a trusted industry leader and elevate your customer experience.

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About the Gartner® Magic Quadrant™ for Voice of the Customer Platforms

 
A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market's competitors.

 

Gartner, Magic Quadrant for Voice of the Customer Platforms, 16 April 2025. GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


Excelling in Critical VoC Capabilities Recognized by Gartner®

Pisano is dedicated to providing a comprehensive VoC platform that aligns with the highest industry standards for functionality, usability, and value. Our platform excels in every critical VoC capability, as recognized by Gartner®:

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Reporting & Analytics

Granular insights, real-time dashboards, and AI-powered data analysis.

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Automated Action

Intelligent workflows that transform insights into results.

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Customer Journeys

Full visibility into how customers interact with your brand.

Market & User Research

Research-grade tools for deep customer understanding.

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Industry Specialism

Custom VoC programs tailored for sector-specific needs.

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Employee Experience

Integrated EX tools to drive employee engagement.

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Our Progressive Execution: From Vision to Verifiable Outcome

What does it mean to be the most progressive vendor in Ability to Execute? It speaks to the very core of how we operate. This isn't just about planning; it's about a dedicated practice of turning promising VoC strategies into solid, dependable solutions that produce quantifiable business advantages for the people we serve. 

Progress

Next-Generation Assistance: AI-Infused Insights and Analytics

Our next-generation AI features, including an intelligent assistant and advanced text analytics, simplify VoC complexity. Offering guidance and extracting deeper meaning from feedback, such integrated intelligence contributes significantly to Pisano's distinct market presence.

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Designed for User Clarity

Our platform's intuitive design ensures quick team adoption and productivity. Users find it easy to learn, leading to faster value from customer insights—a focus on genuine usability that is a core element of Pisano's standout approach.

Adoption

Partnering for Success

A profound dedication to ensuring client success is a cornerstone of our philosophy. We believe that providing exceptional care and unwavering support is fundamental to a successful partnership. This commitment is why many organizations, once they begin working with Pisano, choose to continue the collaboration for the long term. 

Partners

Evaluate Your Options

Making an informed choice about your Voice of Customer platform involves careful consideration of various offerings. To assist your evaluation process, we provide comparative perspectives on how Pisano stands in relation to other solutions recognized within the industry.

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Pisano vs Qualtrics

Explore the main reasons to choose Pisano over Qualtrics

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Pisano vs Medallia

Explore the main reasons to choose Pisano over Medallia

See the Difference! →

Pisano vs QuestionPro

Explore the main reasons to choose Pisano over QuestionPro

See the Difference! →

Pisano vs SMG

Explore the main reasons to choose Pisano over QuestionPro

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Pisano recognized as a

Customers’ Choice for Voice of the Customer Platforms on Gartner Peer Insights™

Pisano met or exceeded the market average Overall Experience and market average User Interest and Adoption.
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A Leader in Voice of the Customer Market

"Pisano provides a comprehensive VoC platform to gather, analyze, and interpret consumer feedback data that enables organizations to gain a deeper understanding of their consumers, resulting in better decision-making and increased customer satisfaction.''
Preshit Parab Analyst, at Quadrant Knowledge Solutions
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