Pisano Academy

Apr 21, 2025 4:35:37 PM

Preparing Your CX Strategy for an AI-Driven Future

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Jan 30, 2025 2:09:35 PM

How to Increase Your CES

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Jan 24, 2025 2:32:29 PM

How to Increase Your CSAT

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Jan 13, 2025 4:59:53 PM

How to Increase Your NPS

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Nov 7, 2024 3:44:36 PM

A Journey into the Career of a Successful CX Leader: Stella Anestiadou

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Oct 18, 2024 5:20:12 PM

Consolidating Experience Management Tools to Improve Efficiency

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Jul 11, 2024 9:44:53 AM

How to Measure Return On Investment (ROI) in Experience Management

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Jun 3, 2024 5:15:43 PM

How Experience Management Drives Customer Retention and Reduces Churn

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Apr 30, 2024 2:14:00 PM

What is Customer Effort Score - CES

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Apr 17, 2024 12:12:12 PM

The Essential Guide to Migrating Your XM Platform

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Apr 15, 2024 6:16:19 PM

What is Customer Satisfaction Score - CSAT

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Apr 4, 2024 2:15:00 PM

Nature of the Customer - The Essence of the Customer Experience

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Mar 12, 2024 10:53:48 AM

Empowering XM with Leo: An AI-Driven Paradigm Shift

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Mar 5, 2024 1:00:00 PM

Year in Review - 2023 and Beyond

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Feb 1, 2024 9:30:38 AM

Pisano is a 2023 Customers’ Choice on Gartner Peer Insights™ for VoC Platforms

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Jan 12, 2024 6:01:39 PM

How to Create a Perception of Psychological Safety for Employees?

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Dec 21, 2023 4:01:08 PM

Addressing Modern HR Challenges Through Employee-Centricity

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Nov 30, 2023 1:07:24 PM

How a Single Touchpoint Fails to Tell Your Whole CX Story

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Nov 21, 2023 1:32:59 PM

Maximizing Mobile App's Impact by Enhancing User Experience

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Nov 8, 2023 11:04:49 PM

Mastering the Art of Customer Service and Customer Experience Alignment

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Oct 26, 2023 1:30:45 AM

Pisano's AI-Powered Capabilities in Experience Management

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Aug 10, 2023 9:30:00 AM

Touch Point Management in Employee Experience

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Aug 3, 2023 10:49:00 AM

Quadrant's Analysis: Pisano Earns Another Recognition as a VoC Leader

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Jul 14, 2023 3:29:48 PM

The Role of Positive Psychology and Psychological Safety in Employee Experience

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Jul 5, 2023 5:12:15 PM

Crafting a Winning Customer Experience Strategy: A Step-by-Step Guide

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