Pisano vs Medallia

An Easy to Buy, Easy to Integrate and Easy to Use Platform

Are you in search of an Experience Management Platform that is as agile as you are and scales at your own pace? Are you tired of depending on super users or professional services when venturing beyond out-of-the-box VoC and VoE programs?

Welcome home. Pisano was founded with the goal of spreading the feedback-centric business culture worldwide, empowering businesses to take control and the driver's seat in implementing their own programs based on their unique business challenges and needs.

1. A Delivery Process as Fast as You are

When it comes to selecting a total experience management software platform, ease of use and simplicity are paramount. Unlike Medallia, whose backend proves to be complex and challenging to navigate without extensive IT knowledge, Pisano provides a seamless experience for all users. Our customer-centric approach ensures that our platform is designed with simplicity in mind, enabling effortless navigation and utilization.

3. Uncover the Hidden Part of the Iceberg: Revealing the True Costs

At Pisano, we recognize the importance of effective solutions and empowering our customers. Unlike Medallia, whose expensive consulting costs for integration and service leave businesses frustrated and reliant on costly service hours, Pisano is committed to providing a self-service experience that empowers you to take control. With Pisano, say goodbye to endless cycles of relying on external assistance and embrace our user-friendly platform that enables you to drive your own success.

What Did Real Platform Users Say?

*Based on (through a trusted moderation /editorial process) verified reviews from real users in the Voice of Customer market on Gartner Peer Insights.

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Scores Under Detailed View

Pisano

Medallia

Overall Capability Score

Support for B2B

4.5 🏆

4.5

Support for B2C

4.8

Enabling Large Business

4.6

Support for B2B2C

4.7 🏆

4.6

Enabling Digital

4.7 🏆

4.5

Enabling On-site

4.7 🏆

4.6

Data Collection

4.9 🏆

4.6

Analysis and Insight

4.6 🏆

4.5

Enabling Customer Service

4.7

Enabling Sales

4.6 🏆

4.3

Enabling Marketing

4.7 🏆

4.3

Evaluation and Contracting

Pricing Flexibility

4.8 🏆

4.3

Ability to Understand Needs

4.8

Integration & Deployment

Ease of Deployment

4.8 🏆

4.6

Quality of End-User Training

4.8 🏆

4.6

Ease of Integration using Standard APIs and Tools

4.8 🏆

4.3

Availability of 3rd-Party Resources

4.7 🏆

4.5

Service & Support

Timelines of Vendor Response

4.9

Quality of Technical Support

4.8

Quality of Peer User Community

4.7 🏆

4.5

Source: Gartner Insights

Pisano Proves Seamless Scalability, Agile Service, and Unmatched Support

At Pisano, we understand the importance of deploying and scaling Voice of Customer programs seamlessly. Our customer-centric platform empowers you to achieve the best results without unnecessary hurdles.

With Pisano, you can count on a supportive team that helps improve your strategy, complemented by a user-friendly tool that enables quick execution. Say goodbye to costly service hours and let your programs thrive through agile capabilities.

Our flexible and customizable platform puts you in control, allowing you to adapt to your specific needs effortlessly.