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Welcome to Pisano Academy

Master the science of experience management. Join a thriving community of 30,000+ Experience Management professionals. Access unparalleled resources, insights, and networking opportunities.

Your All-Inclusive XM Learning Hub

Welcome to Pisano Academy, your comprehensive resource for experience management success. From illuminating guides and engaging reviews to industry reports and practical models, you'll find a wealth of knowledge at your fingertips.

Join our community of like-minded professionals dedicated to knowledge sharing and collective advancement. Here, you can learn from experts, share your insights, and strengthen your professional network. Find the inspiration you need to achieve your goals.

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Start from the Beginning

Total Experience with ROXI

This is your starting point to Total Experience. From customers to employees, ROXI will walk through everything about collecting the right feedback to understanding your customers.
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Sunday Digests

Subscribe to Pisano Academy Sunday Digest and unlock the knowledge you need to excel in the experience management industry. Get curated CX and EX insights, expert tips, and exclusive content delivered to your inbox.
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Get Insights from Other XM Leaders

Learn from other XM leaders and grow your network. Pisano Academy events will allow you to keep up with cutting-edge CX developments.

Learn CX Literature

Customer Experience Glossary

We’ve compiled a list of the top 200 CX phrases and buzzwords that every professional needs to know.

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Learn EX Literature

Employee Experience Glossary

We’ve compiled a list of the top 140 EX phrases and buzzwords that every HR professional needs to know.

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