Go Beyond Manual Notes and Disconnected Tools
Stay on the Platform Where Your XM Lives
Planner puts all your project and task management inside Pisano, where your CX data, organizational structure, and strategy already exist. No more wasting time switching between tools or getting lost in notes.
Unify Teamwork: Visible, Accountable, Aligned.
Help your team stay organized and focused by making every task visible and every responsibility clear. Increase collaboration, build accountability, and keep everyone aligned as progress moves forward.
Close the Feedback Loop Effectively
Stop critical details for customer feedback resolution from being lost in notes and emails. Planner gives your team an organized place to find all relevant information to respond efficiently.
Keep Tasks Linked to XM Insights
Stop wasting time guessing what a task refers to. Link feedback, reports, and other relevant data right from your platform, so your team gets the full picture without searching for it.
Get Started Instantly
Start planning right away with the built-in Default Dashboard. When your needs grow, simply add new boards to manage tasks with more depth and flexibility.
What's Inside Planner?
Easy-to-Create and Collaborative Tasks
Planner tasks go beyond titles, assignees, and deadlines—offering linked tasks for context, customizable labels for clarity, file attachments for detail, and built-in comments to keep collaboration flowing.
Visual Boards
Create dynamic dashboards with Kanban-style columns. Drag and drop tasks between stages with ease.
Smart Task Linking
Easily link related tasks across boards for complex projects or create standalone tasks for simpler workflows—Planner adapts to the way you work.
Automated Action
Soon, you will be able to automate task creation for recurring scenarios with Planner, without the need for manual work, instantly triggering new tasks when certain scores, keywords or tags appear in the feedback.
Customers’ Choice on Gartner Peer Insights™
Consistently surpassing the market average in Overall Experience and User Interest and Adoption.
An Emerging Innovator and Leader
And the most progressive vendor of the Global Market in SPARK Matrix: VOC Platform, 2023, 2024 and 2025*
* Quadrant’s SPARK Matrix is being utilized by Technology Vendors as a great tool to understand the dynamics of respective domain worldwide and Pisano is being recognized as one of the leaders against more than 20 global vendors since 2023.



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