Pisano Academy

Nov 30, 2023 1:07:24 PM 12 min read

How a Single Touchpoint Fails to Tell Your Whole CX Story

Nov 21, 2023 1:32:59 PM 11 min read

Maximizing Mobile App's Impact by Enhancing User Experience

Nov 8, 2023 11:04:49 PM 21 min read

Mastering the Art of Customer Service and Customer Experience Alignment

Oct 26, 2023 1:30:45 AM 6 min read

Pisano's AI-Powered Capabilities in Experience Management

Aug 10, 2023 9:30:00 AM 24 min read

Touch Point Management in Employee Experience

Aug 3, 2023 10:49:00 AM 5 min read

Quadrant's Analysis: Pisano Earns Another Recognition as a VoC Leader

Jul 14, 2023 3:29:48 PM 24 min read

The Role of Positive Psychology and Psychological Safety in Employee Experience

Jul 5, 2023 5:12:15 PM 10 min read

Crafting a Winning Customer Experience Strategy: A Step-by-Step Guide

Jun 15, 2023 4:59:16 PM 23 min read

How to Design the Employee Experience

May 18, 2023 12:54:11 PM 39 min read

Employee Experience Adoption: How to Integrate Corporate Governance of EX

May 11, 2023 12:15:00 PM 7 min read

The Future of Digital Customer Experience: Emerging Trends and Technologies

May 4, 2023 12:00:00 PM 3 min read

Customer Experience Certificates: A Path to Become A Better CX Manager

Apr 28, 2023 12:11:44 PM 25 min read

Everything You Need to Know about Digital Employee Experience (DEX)

Apr 4, 2023 1:31:36 PM 30 min read

Introduction to EX: What is Employee Experience and Why is it Important?

Mar 23, 2023 1:02:22 PM 4 min read

Discover the Customer Experience Podcasts Missing from Your Playlist!

Feb 11, 2023 1:12:08 AM 8 min read

Voice of Employee and Co-Creation to Cure the Change Fatigue

Feb 7, 2023 3:44:34 PM 4 min read

Does Customer Experience Really Have an Impact on Revenue?

Feb 1, 2023 1:14:53 PM 8 min read

5f(x) Model in Employee Experience

Jan 26, 2023 2:09:37 PM 1 min read

How We Greet 2023: A Retrospective about Pisano’s Milestones in 2022

Jan 18, 2023 6:57:02 PM 1 min read

Ozkan Demir: Being Better Than Yesterday

Jan 17, 2023 2:21:30 PM 7 min read

Homeostasis, Change Fatigue, and Employee Experience

Jan 13, 2023 5:17:51 PM 1 min read

Pisano Sponsored CXPA Istanbul Meetup Where CX Experts Get Together

Jan 12, 2023 4:00:56 PM 4 min read

3 Biggest Barriers to Break for a Better Customer Experience

Jan 9, 2023 3:42:24 PM 2 min read

Turksat Chooses Pisano to Deliver Better Customer Experience

Dec 30, 2022 2:38:30 PM 9 min read

Year in Review 2022 and Beyond

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