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Mehmet Oğuz ÖzdilDec 21, 2023 4:01:08 PM7 min read

Addressing Modern HR Challenges Through Employee-Centricity

How do HR managers navigate the intricate balance between age-old practices and the constantly shifting landscapes of business structures and employee expectations?

It's a challenge that resonates with many.  

In this article, we dive into the everyday challenges faced by HR leaders and delve into the transformative power that an employee-first approach holds for reshaping HR functions. 

Current Landscape of HR: Breaking Free from Superficiality   

In the current state of Human Resources, professionals often find themselves constrained by antiquated systems that only scratch the surface of employee engagement.  

Traditional HR practices, marked by sporadic surveys conducted once or twice a year, fail to capture the dynamic nature of employee experiences.  

According to Gallup, Only 8% of employees express a strong belief that their organization proactively addresses feedback gathered from surveys

This superficial understanding leads to a cascade of challenges for HR leaders. As employees evolve, so must the strategies designed to support them.   

Challenges in the HR Sphere

Amidst these limitations, HR leaders grapple with an array of challenges that hinder the effectiveness of their initiatives.

Let's explore these hurdles and delve into how an employee-first approach can untangle the complexities and pave the way for transformative solutions. 

Workload Management: Focusing on Employee Priorities 

The workload for HR professionals tends to multiply with a growing workforce, often leaving them without the necessary data for effective prioritization.

The employee-first approach revolutionizes workload management by placing data-driven employee satisfaction at the forefront of decision-making.  

By actively listening to employees, the HR team gains a nuanced understanding of what tasks are genuinely impactful and align with employee priorities.

This approach allows HR leaders to reevaluate and streamline processes, shedding non-essential workload and freeing up valuable time for strategic initiatives.

Through the alignment of tasks with employee needs, HR becomes a catalyst for efficiency and employee satisfaction. 

Addressing Retention and Turnover: Proactive Strategies 

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The employee-first approach takes a proactive stance on retention by prioritizing employee well-being and growth. By actively listening to individual needs and concerns, HR leaders can identify pain points and implement targeted strategies.

  • 💭 Consider the scenario where an employee expresses a desire for professional development opportunities to enhance their skills and career growth. 
    In a traditional setup where HR might not actively listen to individual aspirations, this crucial need might go unaddressed. 

    As a result, the employee, feeling undervalued and stagnant, decides to seek opportunities elsewhere. The organization loses a talented individual due to a misalignment of priorities.

    💡 Contrastingly, in an employee-first culture, HR actively engages in ongoing conversations with employees, gathering insights about their professional aspirations. Recognizing the employee's desire for growth, HR could have implemented mentorship programs, training sessions, or skill development workshops tailored to individual needs. 

    👂 By listening and responding to the employee's needs, the organization not only retains valuable talent but also cultivates a culture where employees feel supported in their career journeys. 

This proactive approach not only addresses individual needs but also contributes to creating an environment where all units of the company feel genuinely valued, reducing the likelihood of turnover and creating a workforce that is actively engaged and committed

Conflict Resolution Strategies: Fostering Open Communication 

Conflicts are inherent in any workplace, but an employee-first approach transforms conflict resolution by fostering open communication channels.

By actively listening to employee concerns, HR leaders gain insights that go beyond the surface-level issues.  

This approach encourages a culture where employees feel heard and valued, enabling HR to identify potential conflicts in advance.

With a deep understanding of the underlying causes, HR can implement proactive strategies to foster a harmonious work environment.

By prioritizing feedback and involving employees in conflict resolution, HR becomes a facilitator of positive workplace dynamics

Strategic Talent Acquisition: Branding as an Employer of Choice 

The employee-first approach positions HR leaders as brand ambassadors, emphasizing the organization as an employer of choice.

By actively listening to employee feedback, HR gains insights into the aspects that make the company attractive to its workforce.  

This information becomes the cornerstone of talent acquisition strategies. HR can showcase the company's commitment to employee growth, satisfaction, and positive work culture to attract high-caliber talent aligned with organizational values.

The result is not just recruitment; it's the creation of a workforce that aligns seamlessly with the company's vision and mission. 

Navigating Reporting Challenges: Showcasing Tangible Contributions

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Conventional reporting structures, which lack data-driven insights, frequently fall short in effectively communicating the actual impact and potential of HR initiatives to company leadership.

Translating HR activities into meaningful reports can only be achieved through an employee-first approach and data-driven employee listening methods.

Through regular feedback mechanisms, HR professionals can identify key performance indicators and success metrics that matter to employees.  

This employee-centric data creates reportable insights, enabling HR leaders to deliver regular reports that sustainably demonstrate the tangible contributions of HR strategies.

This approach not only improves communication but also strengthens the organizational value of HR.  

Boosting Overall Productivity: Prioritizing Employee Well-Being 

Fewer than one in five workers strongly agree that they receive meaningful feedback when they make a suggestion about improving performance according to Gallup. 

Enhancing workforce productivity requires a holistic approach that the employee-first strategy readily provides.  

By prioritizing employee well-being and engagement through active listening, HR leaders create a positive work environment. This positive culture naturally fuels increased productivity as employees feel motivated, supported, and valued.

  • 💭For instance, in response to employee feedback indicating a desire for greater work-life balance, an employee-first HR approach might involve evaluating and implementing flexible work arrangements. This could include options like remote working or flexible scheduling.  
    Gallup's findings reveal that when employees' work arrangements, whether fully remote, hybrid, or exclusively on-site, align with their preferred style, only 22% indicate experiencing burnout very often or always.  
    🤝By actively involving employees in decisions about their work environment, HR leaders not only demonstrate a commitment to well-being but also recognize the diverse needs of the workforce. 
    This flexibility not only boosts morale but also enhances overall productivity by allowing employees to work in ways that suit their individual preferences and lifestyles

By implementing initiatives based on employee feedback, HR becomes a catalyst for sustained productivity growth. The result is not just improved output but a workforce that is actively invested in the success of the organization. 

Building a Modern HR Approach with Pisano  

A fundamental question shapes the success of your organization in Human Resources: Is your company authentically committed to being employee-centric?

Deloitte reports that organizations fostering compelling workforce experiences achieve a noteworthy 22 percent higher employee engagement compared to their counterparts with less compelling experiences.  

In essence, compelling workforce experiences revolve around listening to employees, transforming their feedback into actionable insights, and implementing strategies that align with the organization's goals.  

As HR leaders seek transformative strategies to foster a culture of transparency, continuous improvement, and open communication, Pisano emerges as the answer.

Pisano offers an advanced Employee Experience (EX) Platform that facilitates the transformation toward cultivating an employee-centric brand.

Beyond being a mere solution, Pisano represents a revolutionary advancement in HR strategies, empowering your organization with the ability to make informed managerial decisions through the comprehensive monitoring of your total experience management processes.

  • Move beyond conventional surveys and embrace a systematic way to gather insightful employee feedback. Utilize data to maximize engagement through actionable measures.
  • Gain comprehensive insights into the candidate experience, employee experience, and exit experience with measuring Employee Lifecycle Score (ELC).  
  • Measure and manage employee engagement and satisfaction through multiple channels effortlessly with real-time reporting screens.
  • Tailor your employee experience with precision. From the initial application to retirement, design and manage the entire employee experience process.
  • Keep all your HR processes running smoothly to increase engagement and satisfaction. Empower your team to effortlessly monitor and optimize the employee experience. 

Embracing an employee-first approach is not merely a change in strategy; it's a cultural transformation that holds the key to unlocking the full potential of HR functions. Begin your journey to create a workplace where teamwork, trust, and responsibility thrive.  

Let Pisano be your Lighthouse for an Employee-Centric Organization.

Take the first step in transforming into an employee-focused brand by collecting feedback from your teams. Instill a culture of transparency, continuous enhancement, and open communication across your entire organization.


Mehmet Oğuz Özdil

As a dynamic and forward-thinking marketer, he specializes in crafting growth-oriented marketing strategies that pave the way to sustainable success. His passion lies in embracing emerging trends, pushing the boundaries of innovation, and leveraging data to drive exceptional results.