Mehmet Oğuz Özdil

As a dynamic and forward-thinking marketer, he specializes in crafting growth-oriented marketing strategies that pave the way to sustainable success. His passion lies in embracing emerging trends, pushing the boundaries of innovation, and leveraging data to drive exceptional results.

Blog Post by Mehmet Oğuz Özdil

Jul 28, 2025 7:01:39 PM

Satisfaction vs. Experience: One Moment Isn’t the Whole CX Journey

Jul 18, 2025 6:18:39 PM

How Closing the Loop in CX Gets Easier with Task Management

Jul 1, 2025 1:32:41 PM

What is Closing The Loop in Customer Experience?

Jun 19, 2025 3:37:44 PM

The 5-Step Guide to Convince Your Boss to Initiate a CX Program

Apr 21, 2025 4:35:37 PM

Preparing Your CX Strategy for an AI-Driven Future

Jan 30, 2025 2:09:35 PM

How to Increase Your CES

Jan 24, 2025 2:32:29 PM

How to Increase Your CSAT

Jan 13, 2025 4:59:53 PM

How to Increase Your NPS

Nov 7, 2024 3:44:36 PM

A Journey into the Career of a Successful CX Leader: Stella Anestiadou

Oct 18, 2024 5:20:12 PM

Consolidating Experience Management Tools to Improve Efficiency

Jul 11, 2024 9:44:53 AM

How to Measure Return On Investment (ROI) in Experience Management

Jun 3, 2024 5:15:43 PM

How Experience Management Drives Customer Retention and Reduces Churn

Apr 30, 2024 2:14:00 PM

What is Customer Effort Score - CES

Apr 17, 2024 12:12:12 PM

The Essential Guide to Migrating Your XM Platform

Apr 15, 2024 6:16:19 PM

What is Customer Satisfaction Score - CSAT

Jan 12, 2024 6:01:39 PM

How to Create a Perception of Psychological Safety for Employees?

Dec 21, 2023 4:01:08 PM

Addressing Modern HR Challenges Through Employee-Centricity

Nov 30, 2023 1:07:24 PM

How a Single Touchpoint Fails to Tell Your Whole CX Story

Nov 21, 2023 1:32:59 PM

Maximizing Mobile App's Impact by Enhancing User Experience