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Mehmet Oğuz Özdil

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As a dynamic and forward-thinking marketer, he specializes in crafting growth-oriented marketing strategies that pave the way to sustainable success. His passion lies in embracing emerging trends, pushing the boundaries of innovation, and leveraging data to drive exceptional results.

Blog Post by Mehmet Oğuz Özdil

Sep 4, 2025 11:44:56 AM 18 min read

How to Manage User Permissions Securely in Customer Experience Platforms

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Aug 26, 2025 1:41:06 PM 20 min read

Why and How to Perform a Security Review of Your VoC Platform

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Aug 7, 2025 1:53:15 PM 30 min read

Signs Your Company Is Ready for Experience Management

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Jul 28, 2025 7:01:39 PM 23 min read

Satisfaction vs. Experience: One Moment Isn’t the Whole CX Journey

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Jul 18, 2025 6:18:39 PM 24 min read

How Closing the Loop in CX Gets Easier with Task Management

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Jul 1, 2025 1:32:41 PM 19 min read

What is Closing The Loop in Customer Experience?

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Jun 19, 2025 3:37:44 PM 17 min read

The 5-Step Guide to Convince Your Boss to Initiate a CX Program

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Apr 21, 2025 4:35:37 PM 26 min read

Preparing Your CX Strategy for an AI-Driven Future

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Jan 30, 2025 2:09:35 PM 10 min read

How to Increase Your CES

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Jan 24, 2025 2:32:29 PM 13 min read

How to Increase Your CSAT

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Jan 13, 2025 4:59:53 PM 18 min read

How to Increase Your NPS

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Nov 7, 2024 3:44:36 PM 17 min read

A Journey into the Career of a Successful CX Leader: Stella Anestiadou

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Oct 18, 2024 5:20:12 PM 17 min read

Consolidating Experience Management Tools to Improve Efficiency

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Jul 11, 2024 9:44:53 AM 21 min read

How to Measure Return On Investment (ROI) in Experience Management

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Jun 3, 2024 5:15:43 PM 13 min read

How Experience Management Drives Customer Retention and Reduces Churn

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Apr 30, 2024 2:14:00 PM 9 min read

What is Customer Effort Score - CES

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Apr 17, 2024 12:12:12 PM 17 min read

The Essential Guide to Migrating Your XM Platform

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Apr 15, 2024 6:16:19 PM 9 min read

What is Customer Satisfaction Score - CSAT

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Jan 12, 2024 6:01:39 PM 11 min read

How to Create a Perception of Psychological Safety for Employees?

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Dec 21, 2023 4:01:08 PM 10 min read

Addressing Modern HR Challenges Through Employee-Centricity

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Nov 30, 2023 1:07:24 PM 12 min read

How a Single Touchpoint Fails to Tell Your Whole CX Story

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Nov 21, 2023 1:32:59 PM 11 min read

Maximizing Mobile App's Impact by Enhancing User Experience

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