Blog Post by Mehmet Oğuz Özdil
Sep 4, 2025 11:44:56 AM
18
min read
How to Manage User Permissions Securely in Customer Experience Platforms
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Aug 26, 2025 1:41:06 PM
20
min read
Why and How to Perform a Security Review of Your VoC Platform
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Aug 7, 2025 1:53:15 PM
30
min read
Signs Your Company Is Ready for Experience Management
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Jul 28, 2025 7:01:39 PM
23
min read
Satisfaction vs. Experience: One Moment Isn’t the Whole CX Journey
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Jul 18, 2025 6:18:39 PM
24
min read
How Closing the Loop in CX Gets Easier with Task Management
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Jul 1, 2025 1:32:41 PM
19
min read
What is Closing The Loop in Customer Experience?
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Jun 19, 2025 3:37:44 PM
17
min read
The 5-Step Guide to Convince Your Boss to Initiate a CX Program
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Apr 21, 2025 4:35:37 PM
26
min read
Preparing Your CX Strategy for an AI-Driven Future
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Jan 30, 2025 2:09:35 PM
10
min read
How to Increase Your CES
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Jan 24, 2025 2:32:29 PM
13
min read
How to Increase Your CSAT
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Jan 13, 2025 4:59:53 PM
18
min read
How to Increase Your NPS
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Nov 7, 2024 3:44:36 PM
17
min read
A Journey into the Career of a Successful CX Leader: Stella Anestiadou
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Oct 18, 2024 5:20:12 PM
17
min read
Consolidating Experience Management Tools to Improve Efficiency
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Jul 11, 2024 9:44:53 AM
21
min read
How to Measure Return On Investment (ROI) in Experience Management
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Jun 3, 2024 5:15:43 PM
13
min read
How Experience Management Drives Customer Retention and Reduces Churn
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Apr 30, 2024 2:14:00 PM
9
min read
What is Customer Effort Score - CES
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Apr 17, 2024 12:12:12 PM
17
min read
The Essential Guide to Migrating Your XM Platform
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Apr 15, 2024 6:16:19 PM
9
min read
What is Customer Satisfaction Score - CSAT
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Jan 12, 2024 6:01:39 PM
11
min read
How to Create a Perception of Psychological Safety for Employees?
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Dec 21, 2023 4:01:08 PM
10
min read
Addressing Modern HR Challenges Through Employee-Centricity
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Nov 30, 2023 1:07:24 PM
12
min read
How a Single Touchpoint Fails to Tell Your Whole CX Story
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Nov 21, 2023 1:32:59 PM
11
min read