Enterprise Center

No. All prices outlined in the proposal are exclusive of any applicable taxes. Taxes, duties, or governmental charges will be applied in accordance with local regulations and invoiced separately where applicable.

All professional and service-related fees are invoiced upon contract signing. These fees are one-time charges applicable only to the first subscription year.

Platform package license fees are billed on an annual basis. The subscription period begins on the contract signing date and continues for the agreed term.

No. Pisano platform package licenses include unlimited users, surveys, feedback responses, and dashboards within the scope of the licensed package.

The Pisano platform can be hosted in the customer’s preferred region. Pisano operates across multiple regions, including North America  Europe, the Middle East, and APAC. The hosting region is selected based on the customer’s data residency, compliance, and operational requirements and is confirmed at the time of contracting.

Yes. The Customer will be assigned a dedicated Customer Success Account Manager who will serve as the primary point of contact throughout the entire subscription period.