A Platform Tailored for B2B Experience Management
In B2B, every account is unique, every touchpoint matters, and every insight is gold. Pisano gives B2B businesses the tools to manage experience at scale—across sales, onboarding, service, and product—while treating each account like its own universe.
Role-Based, Account-Level Feedback Management
In B2B, a single customer means many different roles, views, and expectations. With Pisano, you can map the entire organization of your clients. So you can distribute surveys specific to roles, regions, or units and personalize feedback inboxes and reports.
Adapted to the Way B2B Actually Works
In B2B, every phase matters—from sales and delivery to onboarding, setup, and integration. Pisano helps you capture feedback at each of these critical points to ensure every step meets expectations.
You can trigger surveys after ticket closure, measure delivery success, and run periodic check-ins tailored to each customer’s industry and structure.
Omnichannel Feedback Collection for B2B Contexts
Pisano enables you to capture insights through variety of feedback collection channels, such as QR codes at trade show booths to capture impressions in real time, use website pop-ups to generate leads and collect pre-sales feedback, send post-ticket surveys immediately after resolution and much more.
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Make the Most of B2B Participation Rates
B2B feedback can be hard to collect—but it’s incredibly valuable. Pisano helps you create short, relevant surveys that reach the right person and get better response rates. Even with limited input, our advanced analytics extract deeper meaning so you can act with confidence.
Smart Integrations for Smarter B2B XM
Pisano connects seamlessly with your existing systems and operational data to integrate all data streams into one experience platform. This means your teams—from sales to support—can access contextual feedback without switching tools.
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AI Solutions Built for B2B Intelligence
Pisano’s AI suite is built for B2B complexity.
LEO, our Gen-AI-powered XM assistant, understands the nuances of industry-specific language, tone, and context.
Our AI models adapt to your terminology, ensuring accurate insights from open-text feedback.
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Role-Based Reports and Inboxes
Pisano gives you precise control over who sees what—so teams only access the data that’s relevant to their role, region, product line, or account portfolio. With structured inboxes and permission-based dashboards, everyone stays aligned, focused, and accountable—without data overload.
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Easy Migration Without Data Loss or Delays
Pisano ensures a smooth, fast platform migration with zero data loss. Our team handles setup and historical feedback migration, so you can start strong—without missing a beat.
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Scalable, Flexible, and Ready for Complex Operations
Pisano scales with your business. As your teams grow and products evolve, Pisano adapts without adding operational drag. You can restructure segments, add new feedback channels, or introduce new workflows—without reconfiguring your entire system.
