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Can Flows Be Customized With Different Parameters?

Flows can be customized with different parameters such as date, name and unit, and can display this dynamic parametric information in the feedback.


Pisano allows you to include many parameters in your questions by using 2023-03-06_16h16_38 signs in the texts you add to your flows.


For this function to work, there must be an integration between the data collection system you are using and Pisano. Thanks to this integration, Pisano will be able to take the data you want and place it in the question.


For example; If the customer specifies their name before starting a flow, you can use the 2023-03-06_15h55_54-1 input to make the questions you ask more personal.


With the same logic, you can ask the customer about their experience on a specific date, using an input such as 2023-03-06_16h19_59-1 in your question.

Make sure that the text in parentheses is the same as the data that comes with the integration. For example, if the date information comes from the system you are using as CREATEDATE_TEXT, it should also be in the form of 2023-03-06_15h57_40-1 in Pisano.


According to the example above, the question in your flow should be created as follows;

2023-03-06_16h08_59
If the integration is done correctly, the client will see the question as below.

2023-03-06_16h11_59