Pisano Academy

Oct 16, 2020 12:07:00 PM 1 min read

How to Operationalize Customer Experience Management

Oct 16, 2020 10:45:00 AM 24 min read

How to Maximize Return on Experience (RoX)

Oct 16, 2020 10:10:00 AM 1 min read

How to Establish a Meta (Large) Scale Customer Experience Discipline

Sep 14, 2020 3:52:00 PM 1 min read

A Tactical Discussion on the Key Elements of a Successful CX Program

Sep 3, 2020 12:46:38 PM 18 min read

Interview with an Expert: Shep Hyken and the World of Improved CX

Sep 3, 2020 12:46:38 PM 11 min read

Creating the Perfect Experience: What is the difference between UX and CX?

Sep 3, 2020 12:46:38 PM 10 min read

What Do Customers Expect From Brands?

Sep 3, 2020 12:46:38 PM 2 min read

Celebrating Millions of Feedback Responses with Pisano

Sep 3, 2020 12:46:38 PM 4 min read

Let's Cook up CX-Focused Business Plans in Obanzai Style

Sep 3, 2020 12:46:38 PM 7 min read

What Is the Best Way of Collecting Customer Feedback?

Sep 3, 2020 12:46:38 PM 2 min read

Customer Success Strategy

Sep 3, 2020 12:46:38 PM 6 min read

How to Own the Customer Experience

Sep 3, 2020 12:46:38 PM 3 min read

Mystery Shoppers Are Actually Your CX Nightmare

Sep 3, 2020 12:46:38 PM 7 min read

Feedback System Usage Examples Part 3

Sep 3, 2020 12:46:38 PM 9 min read

CEO's Guide To The Galaxy: Customer Obsessed Management Model

Sep 3, 2020 12:46:38 PM 3 min read

2 Examples of Best Customer Experience Stories

Sep 3, 2020 12:46:38 PM 7 min read

We Just Raised $2.5M for You, Our Customers. Here's What We're Doing With It

Sep 3, 2020 12:46:38 PM 8 min read

Feedback System Usage Examples Part 1

Sep 3, 2020 12:46:38 PM 6 min read

Our Dear Customers, We Are Building Pisano with You

Sep 3, 2020 12:46:38 PM 8 min read

3 Golden Rules for Mobile Customer Retention

Sep 3, 2020 12:46:38 PM 5 min read

Customer Experience Management with Pisano in 2019

Sep 3, 2020 12:46:38 PM 4 min read

How Retail Customer Experience Mapping was Like in the ‘60s

Sep 3, 2020 12:46:38 PM 10 min read

Customer Experience Questions Answered Part 1: Understanding the CX

Sep 3, 2020 12:46:38 PM 16 min read

5 Effective B2B Lead Generation Methods

Sep 3, 2020 12:46:38 PM 10 min read

Bring Your Customer Experience to the Future with Artificial Intelligence

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