Pisano Academy

Jan 5, 2017 6:15:00 PM 6 min read

Interview with a Giant of the Investor World: Refiye Yazıcı Tells Everything About Building Startup-Investor Relationships

Dec 25, 2016 5:40:00 PM 8 min read

Invest in “Now”: We Introduced Generation Z to Startups

Dec 20, 2016 2:30:00 PM 6 min read

How to Avoid Planning Fallacy and the Malevolent Hiding Hand in 5 Steps

Dec 18, 2016 5:50:00 PM 4 min read

Do You Think You Communicate When You Tip?

Dec 15, 2016 2:00:00 PM 4 min read

Is It Possible to “Read” the Minds of Your Customers?

Dec 5, 2016 5:21:00 PM 18 min read

If You Missed TEB Customer Experience Day, Here’s What Happened

Nov 23, 2016 2:30:00 PM 3 min read

Buy Nothing Day is an Important Reminder to Tango with Your Customers

Nov 17, 2016 3:23:00 PM 9 min read

10 Ways Your Hotel Can Do Much Better at Guest Experience Management

Nov 10, 2016 10:30:00 AM 3 min read

Why Did Traditional Market Research Methods Fail in the US Elections?

Nov 1, 2016 3:00:00 PM 6 min read

2 Examples of Very Disappointing Customer Experience Strategies

Oct 24, 2016 5:48:00 PM 4 min read

Ditch the Paper Surveys for a Better Environment AND Better Customer Experience

Oct 24, 2016 10:15:00 AM 3 min read

Don’t You Dare Think Your Customers Are All the Same

Oct 13, 2016 11:45:00 AM 4 min read

McDonald’s Talks About Mystery Shoppers with Pisano and Other KMD Highlights

Oct 12, 2016 4:59:00 PM 6 min read

How Do You Celebrate National Customer Service Week? Here’s How We Do

Oct 11, 2016 7:00:00 PM 2 min read

How to Create Successful Guest Experience

Oct 10, 2016 3:15:00 PM 2 min read

Are Your Stores Accessible?

Oct 4, 2016 3:00:00 PM 7 min read

Interview with Zeynep Zorlu: Team Diversity Means Better Business

Sep 30, 2016 3:30:00 PM 3 min read

How to Create A New Menu with Your Customers: Success Story from Pizza House and Coffee Corner

Sep 27, 2016 4:30:00 PM 3 min read

Why Are The Customer Experience Events Important?

Sep 22, 2016 10:45:00 AM 6 min read

How Will iPhone 7 Perfectly Handle Customer Experience Strategy?

Aug 23, 2016 1:45:00 PM 3 min read

What Could Have Improved Guest Experience at Rio?

Aug 21, 2016 5:00:00 PM 7 min read

What Happens When a Startup Decides to Share Their Knowledge to Train the Youngsters for Future?

Aug 11, 2016 10:00:00 AM 5 min read

What Do You Do with Data Coming from Pisano?

Aug 3, 2016 2:30:00 PM 3 min read

How Pisano Made Elite World Hotel Guests Happy

Jul 31, 2016 7:00:00 PM 3 min read

Are Your Customers Adoring You or Ignoring You?

Load more posts