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Pisano Academy

Jan 1, 2018 12:30:00 PM 2 min read

Pisano Grows with the Power of Feedback

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Dec 11, 2017 10:30:00 AM 7 min read

A New Chapter In Customer Experience Design: Introducing Uğur Özmen & Pisano Partnership

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Nov 8, 2017 2:51:00 PM 10 min read

How to Build An Effective Customer Satisfaction Survey You Can Be Proud Of

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Jul 27, 2017 6:29:00 PM 4 min read

NPS: An Effective System for Feedback

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Feb 22, 2017 4:35:00 PM 1 min read

Do You Know What Is Waiting For You At MWC Pisano Booth?

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Feb 16, 2017 12:00:00 PM 2 min read

With Pisano in Attendance, MWC Is an Event You Cannot Miss

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Feb 11, 2017 8:30:00 AM 2 min read

What is Mobile World Congress? And Why Is MWC Special Among Other Events?

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Jan 8, 2017 4:48:00 PM 4 min read

Are You Aware of the 7 Deadly Sins of Blogging?

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Jan 5, 2017 6:15:00 PM 6 min read

Interview with a Giant of the Investor World: Refiye Yazıcı Tells Everything About Building Startup-Investor Relationships

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Dec 25, 2016 5:40:00 PM 8 min read

Invest in “Now”: We Introduced Generation Z to Startups

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Dec 20, 2016 2:30:00 PM 6 min read

How to Avoid Planning Fallacy and the Malevolent Hiding Hand in 5 Steps

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Dec 18, 2016 5:50:00 PM 4 min read

Do You Think You Communicate When You Tip?

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Dec 15, 2016 2:00:00 PM 4 min read

Is It Possible to “Read” the Minds of Your Customers?

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Dec 5, 2016 5:21:00 PM 18 min read

If You Missed TEB Customer Experience Day, Here’s What Happened

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Nov 23, 2016 2:30:00 PM 3 min read

Buy Nothing Day is an Important Reminder to Tango with Your Customers

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Nov 17, 2016 3:23:00 PM 9 min read

10 Ways Your Hotel Can Do Much Better at Guest Experience Management

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Nov 10, 2016 10:30:00 AM 3 min read

Why Did Traditional Market Research Methods Fail in the US Elections?

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Nov 1, 2016 3:00:00 PM 6 min read

2 Examples of Very Disappointing Customer Experience Strategies

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Oct 24, 2016 5:48:00 PM 4 min read

Ditch the Paper Surveys for a Better Environment AND Better Customer Experience

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Oct 24, 2016 10:15:00 AM 3 min read

Don’t You Dare Think Your Customers Are All the Same

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Oct 13, 2016 11:45:00 AM 4 min read

McDonald’s Talks About Mystery Shoppers with Pisano and Other KMD Highlights

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Oct 12, 2016 4:59:00 PM 6 min read

How Do You Celebrate National Customer Service Week? Here’s How We Do

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Oct 11, 2016 7:00:00 PM 2 min read

How to Create Successful Guest Experience

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Oct 10, 2016 3:15:00 PM 2 min read

Are Your Stores Accessible?

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Oct 4, 2016 3:00:00 PM 7 min read

Interview with Zeynep Zorlu: Team Diversity Means Better Business

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