Pisano Academy

Mar 4, 2022 3:37:00 PM 3 min read

Net Promoter Score by Industry: What is a Good NPS in Your Sector?

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Feb 21, 2022 3:29:00 PM 4 min read

NPS Calculation: A Step by Step Guide to Measuring the NPS

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Feb 18, 2022 5:26:00 PM 4 min read

What is Employee Net Promoter Score?

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Feb 16, 2022 5:26:00 PM 15 min read

What is Your Desire Point?

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Feb 9, 2022 5:27:00 PM 11 min read

What is the Net Promoter Score (NPS)?

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Oct 16, 2020 10:45:00 AM 24 min read

How to Maximize Return on Experience (RoX)

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Sep 3, 2020 12:46:38 PM 18 min read

Interview with an Expert: Shep Hyken and the World of Improved CX

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Sep 3, 2020 12:46:38 PM 11 min read

Creating the Perfect Experience: What is the difference between UX and CX?

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Sep 3, 2020 12:46:38 PM 10 min read

What Do Customers Expect From Brands?

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Sep 3, 2020 12:46:38 PM 2 min read

Celebrating Millions of Feedback Responses with Pisano

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Sep 3, 2020 12:46:38 PM 4 min read

Let's Cook up CX-Focused Business Plans in Obanzai Style

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Sep 3, 2020 12:46:38 PM 7 min read

What Is the Best Way of Collecting Customer Feedback?

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Sep 3, 2020 12:46:38 PM 2 min read

Customer Success Strategy

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Sep 3, 2020 12:46:38 PM 6 min read

How to Own the Customer Experience

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Sep 3, 2020 12:46:38 PM 3 min read

Mystery Shoppers Are Actually Your CX Nightmare

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Sep 3, 2020 12:46:38 PM 7 min read

Feedback System Usage Examples Part 3

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Sep 3, 2020 12:46:38 PM 9 min read

CEO's Guide To The Galaxy: Customer Obsessed Management Model

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Sep 3, 2020 12:46:38 PM 3 min read

2 Examples of Best Customer Experience Stories

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Sep 3, 2020 12:46:38 PM 8 min read

Feedback System Usage Examples Part 1

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Sep 3, 2020 12:46:38 PM 8 min read

3 Golden Rules for Mobile Customer Retention

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Sep 3, 2020 12:46:38 PM 5 min read

Customer Experience Management with Pisano in 2019

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Sep 3, 2020 12:46:38 PM 4 min read

How Retail Customer Experience Mapping was Like in the ‘60s

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Sep 3, 2020 12:46:38 PM 10 min read

Customer Experience Questions Answered Part 1: Understanding the CX

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Sep 3, 2020 12:46:38 PM 16 min read

5 Effective B2B Lead Generation Methods

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Sep 3, 2020 12:46:38 PM 10 min read

Bring Your Customer Experience to the Future with Artificial Intelligence

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