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Nested Pie Chart

A nested pie chart displays data in multiple levels or layers.

After opening your Report, Click "Add" on the upper right corner to set up your Nested Pie Chart.

  • Select Pie Chart > Nested Pies from Chart Selection.
  • From the right-hand menu select the data you wish to measure from Measure, such as NPS, CSAT or Feedback Count.
  • Select what you want to compare, for example, if you want to compare different units, select Unit Name.
  • From the "Filter" button, you can add additional filters, such as tags.

  • You can add limits to your data using the Customize menu, or activate the Transactional Date function.

  • You can change the appearance of your chart with the Theme menu.

The Series button allows you to change the color series used in the chart.

For example, to create a Nested Pie chart for the Feedback count of NPS tags from the Reporting flow while excluding all Spam feedback, you can follow the below steps:

  1. From Measurement, Select Feedback Count.
  2. From Compare, select Tag Name and Flow Name.
  3. From Tag Group, select the relevant group where your NPS tags are located.
  4. From Flow filter select the relevant flow.
  5. Click filters and Select "Spam Feedback" and then select "Exclude All Spam Feedback"
  6. The preview on the left will show you the data you have requested from the data of last 30 days. Finish the graphic by clickling Publish to see real results.

Your graph will look as below once added to the report.

You can select the Filter button on the upper right corner to see Date, Flow and Channel filters spesific to this graph.
You can resize and move the graph around with the lower right button.
You can click on the "Nested Pies" text to rename the graph.