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Link vs Email Channels: Key Differences

Link Channels and Email Channels in Pisano offer different ways to collect feedback. Email Channels send surveys automatically to specified recipients via an email server, while Link Channels allow surveys to be shared in any online environment. Understanding these differences helps you choose the most effective method for reaching your audience.

The e-mail channel allows you to place your survey flow as a link in the E-mail template you created, and the Link channel allows you to collect feedback by using the survey flow you have created in any internet environment. An E-mail channel is the ability to automatically send your surveys via e-mail to the people or groups of people you specify,  an e-mail server (provider) provides this. The e-mail addresses to be sent with the CSV file can be uploaded to the server.