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Automated Jobs and Used Cases

1. Tag Group and Assigning Tag to Feedback

You can follow these steps in the interactive video below:

 

2. Personal Info Anonymization via Automated Jobs

You can follow these steps in the interactive video below:

 

3. Archiving Feedback via Automated Jobs

You can follow these steps in the interactive video below:

 

4. Assign Feedback to a Team via Automated Jobs

You can follow these steps in the interactive video below:

 

5. Assign Feedback to a User via Automated Jobs

You can follow these steps in the interactive video below:

 

6. Selecting Default Unit Responsible

You can follow these steps in the interactive video below:

 

 

7. Assigning Feedback via Personnel ID and Automated Job

You can follow these steps in the interactive video below:

 

 

8. Dynamic Tagging via Automated Jobs

You can follow these steps in the interactive video below:

 

9. Forward Feedback to Another Unit via Automated Jobs

You can follow these steps in the interactive video below:

 

10. Marking Feedback as Spam via Automated Jobs

You can follow these steps in the interactive video below:

 

11. Segmentation and Assigning Segment to a Customer via Automated Job

You can follow these steps in the interactive video below:

 

12. Sending Email via Automated Jobs

You can follow these steps in the interactive video below:

 

13. Sending SMS via Automated Jobs

You can follow these steps in the interactive video below:

 

14. Retrieving Feedback via Webhook

You can follow these steps in the interactive video below: