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PisanoAug 21, 2019 3:15:00 PM< 1 min read

Pisano Insurance Playbook: 12 Proven CX Blueprints That Will Drive Results Fast

To provide an exceptional customer experience as an insurer, you need to rethink your operations in terms of three key dimensions: customer insight, proactivity and agility.

It's not about tools or tech — it's about strategy and execution.

That's why, in this playbook, we outline 12 proven ways you can start managing CX in a real-world result oriented way.

Tailored for fast and easy execution, this playbook will enable you to;

  • Boost retention
  • Drive customer engagement
  • Create upsell and cross-sell opportunities
  • Generate more (qualified) leads
  • Increase satisfaction and loyalty levels

And you know what? We've made sure to keep it platform and technology agnostic. So you can use anything you like 🙌