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An Ecosystem Connecting Experience End to End

Pisano moves beyond generic, passive listening by unifying structured, unstructured, behavioral, and indirect signals from customers, employees, and B2B stakeholders into a single intelligence layer that enables deeper understanding beyond metrics and autonomous action to close the loop. Understand the Pisano Approach

Robust by Design, Practical by Default

The Pisano platform is a masterclass in operational design. Underneath its practical interface lies a sophisticated engine running agentic AI and automated workflows. From the first customer signal to the final resolution, every component is harmonized to deliver measurable change. DISCOVER PISANO PLATFORM

Synchronize Strategy With Your Industry’s Reality

Refuse to be squeezed into a template! Pisano provides a nuanced engine and specialized guidance to ensure your maturity is optimized for your industry’s unique patterns.

Banking

Listen, learn, and transform millions of customer interactions into personalized banking experiences with a platform designed with bank-grade, industry-leading standards.

→ Enhance Your Banking Experience

Retail

Understand customer preferences across all channels (online, in-store, mobile) and optimize every touchpoint for higher conversion rates and increased customer loyalty.

→ Enhance Your Retail Experience

Insurance

Collect feedback at key moments in the customer journey (claims process, renewals) to identify areas for improvement and foster stronger relationships with policyholders.

→ Enhance Your Insurance Experience

Travel & Hospitality

Gather feedback throughout the travel journey (booking, accommodation, activities) to personalize guest experiences and drive positive online reviews.

→ Enhance Your Travel & Hospitality Experience

Automotive

Gain insights from all touchpoints (sales, service, ownership) to improve customer satisfaction, identify service gaps, and promote brand advocacy.

→ Enhance Your Automotive Experience

E-Commerce

Capture customer feedback on product selection, checkout process, and overall user experience to optimize your online store and maximize conversions.

→ Enhance Your E-Commerce Experience

Healthcare

Collect patient feedback on appointment booking, treatment experiences, and service quality to improve care delivery and strengthen trust.

→ Enhance Your Healthcare Experience

Utilities

Gather customer insights on billing, service reliability, and support interactions to boost satisfaction and build long-term loyalty.

→ Enhance Your Utilities Experience

Education

Collect feedback from students, parents, teachers, and staff in real time to improve learning experiences, strengthen school–home trust, and create a supportive environment where every student can thrive.

→ Enhance Your Education Experience

The Enterprise Standard for Operational Excellence

While others stall, Pisano ensures 95% of partners are live in 45 days, provides 24/7 technical ownership with a 9-hour average resolution time, and delivers the expert success management required to turn your operational strategy into a permanent competitive advantage. Discover Why Leaders Choose Pisano

Built for What’s Next.

a Leader in the Worldwide VoC Applications

IDC recognizes Pisano for combining enterprise-grade capabilities with a future-ready strategy, omni-channel signal architecture, AI-driven intelligence, and ability to orchestrate at scale, surpassing rooted actors by setting a higher bar for innovation and execution.

QKS Group recognizes Pisano as

An Emerging Innovator and Leader

And the most progressive vendor of the Global Market in SPARK Matrix: VOC Platform, 2023, 2024 and 2025*

* Quadrant’s SPARK Matrix is being utilized by Technology Vendors as a great tool to understand the dynamics of respective domain worldwide and Pisano is being recognized as one of the leaders against more than 20 global vendors since 2023.

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