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Setting the Global Pace for Enterprise Delivery

Pisano ends the cycle of slow, unpredictable legacy rollouts, with 95% of partners reaching a live environment in 45 days. A 100% implementation rate removes the risk of project failure. 

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Delivery Hero (2)

Implementation Built for the Enterprise Scale

We combine enterprise-grade flexibility with a delivery speed that is rarely seen at this scale. While other platforms struggle with multi-layered structures, Pisano thrives.

100% Implementation Success Rate

We don’t just start projects; we finish them. Every partnership we begin reaches full operational status.

Delivery 1

Why Are You Waiting for Results?

We replace the typical year-long enterprise rollout with a 95% success rate for going live within 45 days.

Delivery 2

Deployment Your Way

Choose between Cloud for agility or On-Premise delivery for maximum data sovereignty and security.

Delivery 3

The Pisano "Hypercare" Onboarding

Enterprise teams rarely see an onboarding flow shaped with this level of structure. Our methodology is designed to eliminate the "post-launch dip" through intense, focused support.

Dedicated from Day One

With Pisano, you gain a single point of truth for your delivery. A designated Business Unit Manager and Customer Success Manager manage every step to keep your implementation on track.

Delivery 4

Post-Launch Hypercare Period

We stay close after you go live. A dedicated monitoring period lasting between 2 weeks and 1 month ensures every channel functions exactly as planned.

Delivery 5

The Live Delivery Dashboard

With Pisano's transparency as a core priority, you track every milestone through the entire process in real time using a dedicated project dashboard.

Delivery 1 (1)

Elite Migration for Complex Structures

We handle your migration without data loss or downtime. You won't need a team of technical experts to get it done.

Continuous Operations with Zero Downtime

Your live surveys and reports stay active while we work. Pisano manages the background technical mess so your business never hits a reset button during the switch.

Delivery 6

Historical Data Integrity Without the Friction

Years of feedback are gold. We move your historical data with surgical precision. This keeps your analysis consistent without requiring technical heavy lifting from your staff.

Delivery 7

Structural Alignment for Strategic Growth

Pisano architecture binds your high-level vision to the existing technical stack of your complex business structure. Every tool works in unison with your current systems to drive growth rather than adding technical baggage.

Customizable Built in Integrations

Pisano integrations fit the specific needs of your technical environment. This ensures data remains accurate and flows without interruption across every department starting on day one.

Delivery 8

Consultative Implementation Support

Pisano specialists manage the core setup while providing expertise on interaction maps and specialized training. This provides the technical foundation and the strategic knowledge to turn your platform into a primary driver of growth.

Delivery 9

A Global Standard for Implementation Clarity

Pisano provides an implementation path with absolute transparency. You track every milestone in real time through 8 structured steps.
1

Project Framework Meeting

We outline our delivery methodology, define infrastructure requirements (for on-premises setups), and share the pre-requisite checklist to ensure a smooth start.

2

Project Kick-Off Meeting

Teams align on scope, objectives, and organizational culture. We finalize the Delivery Management Framework to ensure both parties are synchronized.

3

Customer / Employee Journey Meeting

A deep dive into your interactions. We identify key touchpoints, pain points, and metrics to determine Pisano’s value.

4

Reporting Requirements Meeting

We define your data needs, including managerial/operational reporting types, elements, frequency, and access levels.

5

Integration Points Meeting

Technical and business stakeholders collaborate on data formats, security, and transfer methods for API or system integrations.

6

Roadmap & Time Plan Meeting

We consolidate journey maps and technical constraints into a high-level project plan outlining all major milestones.

7

Execution

The plan goes live. We handle platform configuration, system integrations, and report preparation with weekly alignment.

8

Delivery & Expand

Following go-live, we provide 2–4 weeks of Hyper-care. Once stabilized, we handover to the Customer Care Team.

Get Started on Your Experience Management Journey Now

Consult our experience management solution architects to learn more about how to get started.
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A Global VoC
Pioneer Recognized by Gartner

Pisano is chosen among the top 12 players in the global market in Gartner's 2025 Magic Quadrant report.

Learn why Pisano would be the perfect VoC partner to team up with a trusted industry leader and elevate your customer experience.

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Pisano Recognized Year After Year As A

Customers’ Choice on Gartner Peer Insights™

Consistently surpassing the market average in Overall Experience and User Interest and Adoption.

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QKS Group recognizes Pisano as

An Emerging Innovator and Leader

And the most progressive vendor of the Global Market in SPARK Matrix: VOC Platform, 2023, 2024 and 2025*

* Quadrant’s SPARK Matrix is being utilized by Technology Vendors as a great tool to understand the dynamics of respective domain worldwide and Pisano is being recognized as one of the leaders against more than 20 global vendors since 2023.

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