Customer Success as the Only Metric that Counts

Strong XM programs move forward with clear guidance. Pisano stays close to your progress, keeps your strategy steady, and helps you manage the work that drives results.

Access Expertise That Already Knows Your Business

Complex organizations have deep roots. You get a partner who understands your architecture without needing a map.

Regular Meetings With No Need to Reset

It is exhausting to re-explain a multi-layered business structure in every session. Your dedicated expert follows your history and setup closely. They arrange regular meetings and keep you informed about the latest additions to the platform.

Use Each Connection to Gain Real Insight

Your partner follows your goals and your product use with care. Each session brings room to review strong use cases and highlight ideas that can support your next steps. This keeps the conversation focused on progress instead of repeating old notes.

Start Strong and Stay Sharp

Pisano offers a guided onboarding method and regular platform sessions that help your teams grow their skills and stay aligned throughout the entire program.

Best-In-Class Onboarding

Enterprise teams rarely see an onboarding flow shaped with this level of structure. Each stage follows a clear order supported by a team that understands your goals and your setup.

Training That Carries Your Program Forward

Working with an innovative platform calls for teams that stay sharp. Regular sessions build confidence, strengthen skills and help your teams use new capabilities with ease. Each meeting adds clarity, so momentum continues long after the first rollout.

Turn Routine Check-Ins into Strategic Momentum

We consider customer success as the main driver of operational excellence. We do not let you settle for just "using the software."

Find the Exact Location of Your Growth

Data signals often get lost in the noise of large organizations. We act as your radar to spot what changed and where to act. Regular reviews pinpoint specific improvements that shape better outcomes across your entire footprint.

Make Meetings Matter Again

We replace passive status updates with dedicated sessions focused on generating movement. You leave with concrete steps that deliver real value instead of just repeating old information. We refuse to let your program settle into maintenance mode.

Lock Your Technical Roadmap to Your Business Outcomes

Large scale growth often breaks the link between high level vision and daily tools. We force them back together.

Keep Strategy and Technology Synced

Our regular guidance on strategy and XM progress also extends to supporting your technical work.From integration steps to ongoing configuration checks you receive steady help that keeps your setup aligned with your goals.

Stop Searching for Answers in Different Places

Teams lose time when success is scattered. The Pisano Success Center brings everything together in one place.

A Global VoC Pioneer Recognized by Gartner

Pisano is chosen among the top 12 players in the global market in Gartner's 2025 Magic Quadrant report.

Learn why Pisano would be the perfect VoC partner to team up with a trusted industry leader and elevate your customer experience.

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Pisano Recognized Year After Year As A

Customers’ Choice on Gartner Peer Insights™

Consistently surpassing the market average in Overall Experience and User Interest and Adoption.

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QKS Group recognizes Pisano as

An Emerging Innovator and Leader

And the most progressive vendor of the Global Market in SPARK Matrix: VOC Platform, 2023, 2024 and 2025*

* Quadrant’s SPARK Matrix is being utilized by Technology Vendors as a great tool to understand the dynamics of respective domain worldwide and Pisano is being recognized as one of the leaders against more than 20 global vendors since 2023.

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