Single Platform, Real-time Engagement
A Platform with Limitless Flexibility
From NPS to Customer Satisfaction, from Customer Effort Score to Dynamic Analytics Events, and along every step of your customer journeys and touchpoints. You'll have all the tools you need to ask the right questions at the right time, capturing the data that will enable you to gain the deepest insights into customer loyalty and make your company grow.
Seamless Customer Journeys
Visualize customer feedback, map out customer journeys, implement automated workflows and delight customers. Transform pain-points into pleasure-points at every stage along the customer journey and identify potential growth opportunities at every step of the customer journey.
Batteries Included
Put your data to work with Automation, Ticketing, Agent Routing, Escalations, CRM Database, Dynamic Analytics Events, Integrations, Reporting and more. All you need under one Platform used by thousands of CX professionals around the world.