A Platform That Was Born Omnichannel
No more losing time and money setting up infrastructure. Leverage SMS, Email, Mobile, Web, Brick-and-Mortar CX Management right out of the box.
Seamless Customer JourneysVisualize customer feedback, map out customer journeys, implement automated workflows and delight customers. Transform pain-points into pleasure-points at every stage along the customer journey.
Put your data to work with Automation, Ticketing, Agent Routing, Escalations, CRM Database, Dynamic Analytics Events, Integrations, Reporting and more. All you need under one Platform used by thousands of CX professionals around the world.
Mix and Match the Right Packages for You
From digital to brick-and-mortar you'll have anything you need to get closer to customers everywhere and create seamless customer journeys.
Transactional Customer Experience
Automated pulse and transaction-based feedback through email and SMS.
Digital Customer Experience
Capture feedback on your website and mobile app.
Offline Customer Experience
Connect your brick-and-mortar channels to your digital workflow with feedback tablets and QR codes.