Knowledge Base

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Knowledge Base

Inbox

Inbox

It is the category where the flow responses from the target audience are viewed, stored and managed in detail.

What Are Intelligent Tags? How to Increase Their Accuracy?

What Do The Smiley Faces On The Feedback Represent?

I am Unable to Export Feedback, What Could Be The Reason?

Importing Feedback

Spam

Can I Automatically Mark Abusive/Insensitive Feedback as Spam Based On Certain Criteria?

How Can I Delete Meaningless Feedback?

What Does The 'Spam' Tag Mean?

Feedback

Can I Give an Automated Response to My Customers Who Leave Feedback?

I Want to Leave a Note to My Team About the Feedback, How Do I Do It?

"Sentiment Analysis" in Inbox

Feedback Filters

What to Do When You Cannot See Specific Feedback?

I Received an E-mail for a Feedback Assignment. What Should I Do Now?

How Can I Categorize Customer Feedback Manually?

Qualtrics Migration

Filtering Feedback Based on Creation and Transactional Date

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Replying to Customers

How Can I Respond to Customers' Feedback?

I Gave An Incorrect Answer To My Client/Team, How Can I Undo/Delete it?

How To Communicate Internally With My Team About Feedback?

Quick Responses

Questions About Feedback

What Do The Feedback Statuses Mean?

Export

Can I Export My Feedback In An Excel Format?

Assignment

How To Assign/Direct Feedback To a Team/Department?

How Can I Manually Assign Feedback To A Team?