Welcome to Pisano Knowledge Base

Leo

Leo is a versatile AI-powered assistant designed to streamline customer/employee experience management.

Starter Guide

Welcome to Pisano. With the detailed articles we have prepared for you, we aim to provide you with an easy and enjoyable user experience.

Reports

Reports are the module in which the feedback collected through flows is transformed into meaningful outputs with the use of widgets.

Inbox

It is the category where the flow responses from the target audience are viewed, stored and managed in detail.

Flows

At Pisano, we call survey Flow. Flows; It is the category where questions are created and answers are collected in line with the needs of companies.

Channels

Channels; It is the category in which the method by which the flows are delivered to the target audience is managed. Example: Link vs SMS Channel

Workflows

Workflow is a set of functions allowing you to automate your communication processes and data management and design your business processes

Contacts

The information (mail, phone, etc.) of people who leave feedback to flows are displayed in this category. This info is collected according to GDPR.

Settings

It is the part where arrangements and settings are made for many areas such as users, feedback, automation, organizational structure.

Integration

Articles for integrating Pisano to your company softwares.

Employee Experience (EX)

Articles for features specific to EX product. For all other applicable common CX features, the relevant article can be referred to.

Insights

About Pisano Support