What is Web Widget? How To Set-up a Web Widget Channel?

To set up a web widget channel click on the New Widget Channel button on the Channels screen

Click +Add on the right side of the screen 

On the Basic Information, you can specify the Name, Default Language and Country Code of the channel first.

Then click the Next button.

On the Theme section, you can specify the logos and visual details of the channel.

• On this screen, you can select the logo of your channel in the section titled Logo Image URL.
• The Favicon Image URL section allows you to select the icon of your channel on your browser.
• In the Primary Color section, you can select the color to use as a general theme of the channel.

After you click the Next button, you will access the Advanced Settings section - you can set all the required details regarding the channel.

• In the Verticals section, you can specify in which vertical area to use your channel.
• The Default Feedback Assignee section allows you to determine who will be assigned and notified about the feedback from the channel.
• The Operating hours section allows you to determine the times when your channel will be operational. By selecting the suitable option from 24/7 to Custom, you can determine the period in which you will receive feedback.
• In the Parent Channel section, you can assign your channel to the unit it is associated with.
• The Status section allows you to specify the active and passive status of the channel.
  
  After clicking Next, we move to the Digest Configuration section. You can edit your report settings (link) under Admin/Units (link).
  

In the Email Settings section, you can choose whether or not to send emails to customers who leave feedback through the channel.

When you activate your e-mail sending settings, the default setting becomes active and automatically sends the feedback summary they leave to your customers via e-mail. If you want to provide information or promotional information about your brand to your customers who leave feedback, you can do so by selecting Custom text content.
After completing your e-mail settings, we go to the last step, Notification Settings, by pressing the Next button.

Upon clicking on the Add button following these actions, your channel will be created. You will see the channel you created on the Web Widget Channels screen.  

To assign flow to the channel that you have created, click the Assigned Flow section. After assigning a flow to your channel, click on the Deploy button in the Actions heading to access the unique link associated to the channel.