What Is An 'Employee' Authorized To Do On The Dashboard?

Based on the user type, you can restrict certain features on the platform and advanced reporting.

Employees have only access to the Inbox.

Employee role functions and authorities are:

Employee role users can use all the features in the inbox section without any restriction.

Usually, this role is used only by employees who reply to customers. If you want to change your role, you can contact your team.