- Knowledge Base
- Channels
- E-Mail Channel
Is It Possible to Ensure That The Flow Created Through the E-mail Channel Is Answered in an E-mail Without Redirecting It To a Survey Page?
When we send over the e-mail channel, the first question of the survey is answered in the inbox in the e-mail, and a new tab is opened in the browser with the second question.
It is not possible to complete the survey in the mail without directing your customers to the survey page.