Feedback

Abbreviation:  

It refers to the [[information]], [[insight]]s, issues, and input shared by the customers about their experiences with your company, product, or [[service]]s. In order to know how the products/services offered are perceived by the customer and what improvements need to be done, regular feedback should be collected, analyzed and actions should be taken accordingly.

Featured Content

Our favourite e-books, articles, CX Glossary entries and webinars available on the Pisano Academy.

Don't Miss a Beat

Stay in touch with the latest news, strategies and trends. Start your Pisano Academy Subscription for free Now.