1. Tag Group and Assigning Tag to Feedback
You can follow these steps in the interactive video below:
2. Personal Info Anonymization via Automated Jobs
You can follow these steps in the interactive video below:
3. Archiving Feedback via Automated Jobs
You can follow these steps in the interactive video below:
4. Assign Feedback to a Team via Automated Jobs
You can follow these steps in the interactive video below:
5. Assign Feedback to a User via Automated Jobs
You can follow these steps in the interactive video below:
6. Selecting Default Unit Responsible
You can follow these steps in the interactive video below:
7. Assigning Feedback via Personnel ID and Automated Job
You can follow these steps in the interactive video below:
8. Dynamic Tagging via Automated Jobs
You can follow these steps in the interactive video below:
9. Forward Feedback to Another Unit via Automated Jobs
You can follow these steps in the interactive video below:
10. Marking Feedback as Spam via Automated Jobs
You can follow these steps in the interactive video below:
11. Segmentation and Assigning Segment to a Customer via Automated Job
You can follow these steps in the interactive video below:
12. Sending Email via Automated Jobs
You can follow these steps in the interactive video below:
13. Sending SMS via Automated Jobs
You can follow these steps in the interactive video below:
14. Retrieving Feedback via Webhook
You can follow these steps in the interactive video below: