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A VoC Platform

Elevating Experiences, Validating Customer-Centricity

Pisano is proud to demonstrate its inherent customer focus as a top-rated VoC platform with high customer ratings, and as the first and only VoC platform to embrace the 'Customer First Program' on Gartner Peer Insights.TM.
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A Platform That Was Born for Voice of the Customer


Welcome to an optimal and practical enterprise platform purpose-built for the Voice of the Customer (VoC), where customer insights reign supreme. Our solution stands as a testament to omni-channel VoC & Total Experience excellence, offering a seamless integration of high-rated VoC capabilities and proudly embracing the 'Customer First Program' through Gartner Peer Insights.

Elevating Experiences: One of the Most Reviewed VoC Platforms on the Global Stage

To elevate every interaction and touchpoint, creating a symphony of exceptional experiences. As one of the most reviewed Voice of the Customer (VoC) platforms on the global stage, we wear our high customer ratings as badges of honor, demonstrating our commitment to excellence.

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Limitless Flexibility

From NPS to Customer Satisfaction, from Customer Effort Score to Dynamic Analytics Events. You'll have all the tools you need to ask the right questions at the right time. Capturing the data that will enable you to gain the deepest insights and make your company grow.

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Seamless Customer Journeys

Visualize customer feedback, map out customer journeys, implement automated workflows and delight customers. Transform pain-points into pleasure-points at every stage along the customer journey.

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Batteries Included

Put your data to work with Automation, Ticketing, Agent Routing, Escalations, CRM Database, Dynamic Analytics Events, Integrations, Reporting and more. All you need under one Platform used by thousands of CX professionals around the world.


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Mix and Match the Right Packages for You

From digital to brick-and-mortar you'll have anything you need to get closer to customers everywhere and create seamless customer journeys.

Transaction Customer Experience

Automated pulse and transaction-based feedback through email and SMS.
 

Digital Customer Experience

Capture feedback on your website and mobile  app.

 

Offline Customer Experience

Connect your brick-and-mortar channels to your digital workflow with feedback tablets and QR codes.

Get Started on Your Experience Management Journey Now

Consult our experience management solution architects to learn more about how to get started.
Trusted by

100+ Businesses in more than 20 Countries in EMEA